Monitoring & Observability
Know what is happening before your users tell you.
Most teams have monitoring. Few have observability. We build instrumentation that lets engineers answer new questions in production without shipping new code, and alerting that signals real customer impact rather than infrastructure noise.
Metrics, logs, and traces are unified through OpenTelemetry, dashboards are written as code, and alerts are tied to SLOs you can defend.
Capabilities included
OpenTelemetry Instrumentation
Auto and manual instrumentation across services, language-agnostic, with consistent semantic conventions.
Dashboards as Code
Grafana or Datadog dashboards version-controlled and tested, the same way your application code is.
SLO-Driven Alerting
Alerts tied to user-facing service level objectives, with burn-rate alerts replacing threshold spam.
Cost-Aware Observability
Sampling strategies, cardinality controls, and retention tuning so observability costs do not run away.
Tools we work with
Engagement model
Define SLIs
Workshop with product and engineering to define what a healthy system looks like to your users.
Instrument
Roll out OpenTelemetry, normalize log shapes, add tracing to critical paths.
Alert on SLOs
Replace threshold alerts with burn-rate alerts; tune until pages reflect real impact.
Iterate
Quarterly review of MTTR, alert quality, and cost - adjust as services evolve.
What you get
- OpenTelemetry SDK setup across services
- SLO definitions with burn-rate alerts
- Dashboards-as-code repository
- On-call runbook integration
Typical results
Ready to talk Monitoring & Observability?
Book a free call. We will scope the engagement and share a proposal within 24 hours.